01 - Introduction
02 - 1. Improving Your Business Writing
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01 - Understanding business writing (1:57)
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02 - Introducing the 10 Cs of business writing (2:48)
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03 - Making your writing complete (3:47)
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04 - Making your writing concise (4:36)
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05 - Making your writing clear (4:28)
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06 - Making your writing conversational (2:37)
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07 - Making your writing correct (4:19)
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08 - Making your writing coherent (3:41)
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09 - Making your writing credible (2:58)
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10 - Making your writing concrete (3:10)
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11 - Making your writing courteous (3:58)
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12 - Making your writing considerate (3:36)
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13 - Practicing by writing more (3:15)
03 - 2. Honing Your Writing Skills Over Time
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02 - Addressing common grammatical errors (5:24)
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01 - Using a writing process to avoid common errors (4:22)
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03 - Addressing common punctuation errors (4:45)
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04 - Special considerations for email (4:51)
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05 - Special considerations for reports (4:17)
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06 - Special considerations for memos (3:19)
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07 - Special considerations for hand-written notes (3:50)
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08 - Noticing the difference (2:09)
Ex_Files_Business_Writing_Principles_2022
