01 - Introduction
02 - 1. Quick Tips For Effective Emails
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01 - Selecting the audience for your email (2:17)
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02 - Timing your email message (2:29)
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03 - Using BCC in email (2:54)
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04 - Rarely reply all in email (2:49)
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05 - Choosing a subject line for your email (2:34)
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06 - Help email readers communicate (3:13)
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07 - Editing your email (2:41)
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08 - Email grammar (2:46)
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09 - Using approachable language in email (2:14)
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10 - Reader-friendly email formatting (2:33)
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11 - Strike the right tone in emails (2:30)
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12 - Phrases to avoid in email (2:55)
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13 - Common things that annoy email readers (2:39)
03 - Conclusion
