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Product image for IGTC01CM - Les fondements du métier de community manager (FR)

IGTC01CM - Les fondements du métier de community manager (FR)

Les fondements du métier de community manager

  • Course
  • By Raphael Djine
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Product image for IGTC01CM - Les réseaux sociaux pour les entreprises (FR)

IGTC01CM - Les réseaux sociaux pour les entreprises (FR)

Les réseaux sociaux pour les entreprises

  • Course
  • By Raphael Djine
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Product image for IGTC01CM - TikTok pour le marketing (FR)

IGTC01CM - TikTok pour le marketing (FR)

TikTok pour le marketing

  • Course
  • By Raphael Djine
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Product image for IGTC01CM - Twitter pour les entreprises (FR)

IGTC01CM - Twitter pour les entreprises (FR)

Twitter pour les entreprises (FR)

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  • By Raphael Djine
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Product image for IGTC01CM - YouTube : Gérer la communication (FR)

IGTC01CM - YouTube : Gérer la communication (FR)

YouTube : Gérer la communication

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  • By Raphael Djine
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Product image for IGTC01CS - Building Customer Loyalty (EN)

IGTC01CS - Building Customer Loyalty (EN)

Building Customer Loyalty (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Building Rapport with Customers (EN)

IGTC01CS - Building Rapport with Customers (EN)

Building Rapport with Customers (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Advocacy (EN)

IGTC01CS - Customer Advocacy (EN)

Customer Advocacy (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Retention (EN)

IGTC01CS - Customer Retention (EN)

Customer Retention (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Service Call Control Strategies (EN)

IGTC01CS - Customer Service Call Control Strategies (EN)

Customer Service Call Control Strategies (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Service Handling Abusive Customers (EN)

IGTC01CS - Customer Service Handling Abusive Customers (EN)

Customer Service Handling Abusive Customers (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01CS - Customer Service Managing Customer Expectations (EN)

IGTC01CS - Customer Service Managing Customer Expectations (EN)

Customer Service Managing Customer Expectations (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Service Managing Customer Feedback (EN)

IGTC01CS - Customer Service Managing Customer Feedback (EN)

Customer Service Managing Customer Feedback (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Service Mastery Delight Every Customer (EN)

IGTC01CS - Customer Service Mastery Delight Every Customer (EN)

Customer Service Mastery Delight Every Customer (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01CS - Customer Service Motivating Your Team (EN)

IGTC01CS - Customer Service Motivating Your Team (EN)

Customer Service Motivating Your Team (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Service Preventing Turnover (EN)

IGTC01CS - Customer Service Preventing Turnover (EN)

Customer Service Preventing Turnover (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Service Problem Solving and Troubleshooting (EN)

IGTC01CS - Customer Service Problem Solving and Troubleshooting (EN)

Customer Service Problem Solving and Troubleshooting (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Service Serving Customers Through Chat and Text (EN)

IGTC01CS - Customer Service Serving Customers Through Chat and Text (EN)

Customer Service Serving Customers Through Chat and Text (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Service Strategy (EN)

IGTC01CS - Customer Service Strategy (EN)

Customer Service Strategy (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Customer Service and Support During Economic Downturns (EN)

IGTC01CS - Customer Service and Support During Economic Downturns (EN)

Customer Service and Support During Economic Downturns (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - De-Escalating Conversations for Customer Service (EN)

IGTC01CS - De-Escalating Conversations for Customer Service (EN)

De-Escalating Conversations for Customer Service (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01CS - Delivering Bad News to a Customer (EN)

IGTC01CS - Delivering Bad News to a Customer (EN)

Delivering Bad News to a Customer (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Effective Listening (EN)

IGTC01CS - Effective Listening (EN)

Effective Listening (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Establishing Credibility as a Speaker (EN)

IGTC01CS - Establishing Credibility as a Speaker (EN)

Establishing Credibility as a Speaker (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Innovative Customer Service Techniques (EN)

IGTC01CS - Innovative Customer Service Techniques (EN)

Innovative Customer Service Techniques (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Managing Customer Expectations for Managers (EN)

IGTC01CS - Managing Customer Expectations for Managers (EN)

Managing Customer Expectations for Managers (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Managing a Customer Contact Center (EN)

IGTC01CS - Managing a Customer Contact Center (EN)

Managing a Customer Contact Center (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Managing a Customer Service Team (EN)

IGTC01CS - Managing a Customer Service Team (EN)

Managing a Customer Service Team (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Phone-Based Customer Service (EN)

IGTC01CS - Phone-Based Customer Service (EN)

Phone-Based Customer Service (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Quality Standards in Customer Service (EN)

IGTC01CS - Quality Standards in Customer Service (EN)

Quality Standards in Customer Service (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Quick Fixes to Attain Excellent Customer Service (EN)

IGTC01CS - Quick Fixes to Attain Excellent Customer Service (EN)

Quick Fixes to Attain Excellent Customer Service (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01CS - Retail Customer Service Management and Coaching (EN)

IGTC01CS - Retail Customer Service Management and Coaching (EN)

Retail Customer Service Management and Coaching (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01CS - Service Metrics for Customer Service (EN)

IGTC01CS - Service Metrics for Customer Service (EN)

Service Metrics for Customer Service (EN)

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  • By Raphael Djine
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Product image for IGTC01CS - Serving Customers Using Social Media (EN)

IGTC01CS - Serving Customers Using Social Media (EN)

Serving Customers Using Social Media (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01CS - Using Customer Surveys to Improve Service (EN)

IGTC01CS - Using Customer Surveys to Improve Service (EN)

Using Customer Surveys to Improve Service (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01CS - Winning Back a Lost Customer (EN)

IGTC01CS - Winning Back a Lost Customer (EN)

Winning Back a Lost Customer (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01CS - Working with Upset Customers (EN)

IGTC01CS - Working with Upset Customers (EN)

Working with Upset Customers (EN

  • Course
  • By Raphael Djine
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Product image for IGTC01CS - Writing Customer Service Emails (EN)

IGTC01CS - Writing Customer Service Emails (EN)

Writing Customer Service Emails (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Advanced and Specialized Statistics with Stata (EN)

IGTC01DA - Advanced and Specialized Statistics with Stata (EN)

Advanced and Specialized Statistics with Stata (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Big Data Analytics with Hadoop and Apache Spark (EN)

IGTC01DA - Big Data Analytics with Hadoop and Apache Spark (EN)

Big Data Analytics with Hadoop and Apache Spark (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Data Analytics for Business Professionals (EN)

IGTC01DA - Data Analytics for Business Professionals (EN)

Data Analytics for Business Professionals (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Data Science & Analytics Career Paths & Certifications First Steps (EN)

IGTC01DA - Data Science & Analytics Career Paths & Certifications First Steps (EN)

Data Science & Analytics Career Paths & Certifications First Steps (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Data Science Foundations Data Mining in R (EN)

IGTC01DA - Data Science Foundations Data Mining in R (EN)

Data Science Foundations Data Mining in R (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Data Science Foundations Fundamentals (EN)

IGTC01DA - Data Science Foundations Fundamentals (EN)

Data Science Foundations Fundamentals (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Data Visualization for Data Analysis and Analytics (EN)

IGTC01DA - Data Visualization for Data Analysis and Analytics (EN)

Data Visualization for Data Analysis and Analytics (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Excel 2021 Essential Training (Office 2021LTSC) (EN)

IGTC01DA - Excel 2021 Essential Training (Office 2021LTSC) (EN)

Excel 2021 Essential Training (Office 2021LTSC)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Excel Business Intelligence Power Query (FR)

IGTC01DA - Excel Business Intelligence Power Query (FR)

Excel Business Intelligence Power Query (FR)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Excel Creating a Basic Dashboard (EN)

IGTC01DA - Excel Creating a Basic Dashboard (EN)

Excel Creating a Basic Dashboard (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Excel Dashboards for Beginners (EN)

IGTC01DA - Excel Dashboards for Beginners (EN)

Excel Dashboards for Beginners (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Excel Data Analysis Forecasting (EN)

IGTC01DA - Excel Data Analysis Forecasting (EN)

Excel Data Analysis Forecasting (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Excel Managing and Analyzing Data (EN)

IGTC01DA - Excel Managing and Analyzing Data (EN)

Excel Managing and Analyzing Data (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Introduction to Business Analytics (EN)

IGTC01DA - Introduction to Business Analytics (EN)

Introduction to Business Analytics (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Learning Data Science Ask Great Questions (EN)

IGTC01DA - Learning Data Science Ask Great Questions (EN)

Learning Data Science Ask Great Questions (EN)

  • Course
  • By Raphael Djine
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Product image for IGTC01DA - Learning Data Science Understanding the Basics (EN)

IGTC01DA - Learning Data Science Understanding the Basics (EN)

Learning Data Science Understanding the Basics (EN)

  • Course
  • By Raphael Djine
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